FAQ

Frequently Asked Questions (FAQ)

Your Questions Answered – Buying Scrap, Metals, and Recyclables Made Easy

At Metal & Scrap Co. Ltd, we know that international buyers need clarity, transparency, and quick answers. Below are the most common questions asked by our clients regarding sourcing, quality, shipment, and documentation.

1. What types of products do you supply?

We supply a wide range of bulk scrap materials and recyclable commodities including:

  • Electronics Scrap

  • Metal Ingots

  • Ferrous & Non-Ferrous Metals Scrap

  • Motor Parts Scrap

  • Plastics Scrap (PET, HDPE, LDPE, PP)

  • Precious Metals Scrap

  • Waste Paper Scrap (OCC, ONP, mixed paper)

  • Wood Scrap & Timber Offcuts

All products are available in graded, sorted, or baled form depending on category.

2. Do you ship internationally?

Yes. We ship to all major global ports, including destinations in:
Europe, Asia, Middle East, Africa, North America, South America, and Australia.
We provide FOB, CIF, CFR, and EXW terms based on your requirements.

3. What is the minimum order quantity (MOQ)?

MOQ depends on the product category, but most materials are sold as:

  • Full Container Load (FCL) of 20ft or 40ft

  • Bulk quantities for regular supply contracts

  • Some products can be shipped in mixed loads (on request)

Contact us with your specific requirement.

4. How do I request a quote?

You can submit an RFQ through:

  • The Inquiry Form on the website

  • WhatsApp / Phone

  • Email

Provide the product type, quantity, destination port, and any specific quality or packaging requirements.

5. How are prices determined?

Prices are based on:

  • Material type & grade

  • Quantity ordered

  • Market conditions (LME, commodity price trends)

  • Destination port (for CIF/CFR)

  • Additional requests (inspection, custom packaging, etc.)

We always provide transparent and competitive pricing.

6. What payment methods do you accept?

We offer several secure payment options:

  • Telegraphic Transfer (TT Bank Transfer)

  • Escrow / Trade Assurance (if applicable)

Exact payment terms depend on product, destination, and order size.

7. Do you provide loading photos or inspection reports?

Yes. We offer:

  • Loading photos & videos for all shipments

  • Weight verification

  • Pre-shipment inspection (SGS, BV, Intertek) upon request
    These help ensure transparency and trust throughout the process.

8. Can you assist with documentation for customs clearance?

Absolutely. We provide all standard export documents, including:

  • Bill of Lading (B/L)

  • Packing List

  • Commercial Invoice

  • Fumigation Certificate (for wood)

  • Certificate of Origin

  • Inspection Certificate (if requested)

We assist clients to ensure smooth clearance at the destination.

9. What packaging or loading methods do you use?

Depending on the material, we offer:

  • Baled loads

  • Bundled materials

  • Palletized packaging

  • Loose loading

  • Jumbo bags

  • Drum packing (for ingots or special metals)

We ensure material is secure, moisture-protected, and compliant with international standards.

10. How long does it take to ship my order?

Lead times vary by product, quantity, and season.
Typical timelines:

  • Preparation & loading: 3–10 days

  • Transit time: 7–35 days (depending on destination port)

We provide accurate ETD and ETA for every shipment.

11. Do you offer long-term supply contracts?

Yes. For manufacturers, recyclers, smelters, and mills requiring constant feedstock, we offer:

  • Monthly or quarterly shipment schedules

  • Fixed or flexible pricing models

  • Guaranteed supply consistency

Let us know your consumption rate to set up a custom supply plan.